BizAcademy Summer 2008 Internships

Below is a list of internships offered to any past BizAcademy students. If you are interested in these opportunities, please email Cristina Lam with your interest. We will be scheduling interviews mid-May.

Education Services Administrator (POSITION FILLED)

Support Operations & Training Assistant (POSITION FILLED)

Global Alliances Administrator (1 position available)

Sales Operations Administrator (POSITIONS FILLED)

Quality Engineering Administrator (POSITIONS FILLED)

Interactive Marketing Intern (2 positions available)

Finance Team Intern (POSITION FILLED)

Community Involvement Coordinator (POSITION FILLED)

Wiki Migration Engineer (POSITIONS FILLED)

Education Services Administrator (POSITION FILLED)

The Education Services department designs, develops and delivers training around the salesforce.com suite of products.

In the role of Education Services Administrator you would be responsible for the following tasks:

Processing class registrations
Setting up Classrooms for classes
Class preparation including sign-in sheets, certificates of completion etc.
Vendor Comparison Analysis
Exam Authorization Project Management
Data Entry
Administrative tasks

Desired Qualities:

Excellent written and verbal communication skills
Strong PC, MS Office, and Internet navigational knowledge
Attention to detail
Self-starter

This position would be approximately 4 hours a day (possibly more) 5 days a week

Support Operations and Training Assistant (POSITION FILLED)

The Global Support department for salesforce.com provides world class support services to Salesforce Premier Support customers. The focus of this position would be working internally with the operations and training department within Support to aid in internal processes and procedures.

The Support Operations and Training Assistant would be responsible for the following tasks:

Assembling New Hire Packets to administer as part of our On-Boarding process
Aiding in the delivery of New Hire training sessions
Coordinating and scheduling meetings
Coordinating and scheduling training sessions
Event planning and coordination as part of our morale/retention program

Desired Skills:

Excellent written and verbal communication skills
Strong PC, MS Office, and Internet navigational knowledge
Self-starter
Personable and enthusiastic
Excellent attention to detail

This position would be approximately 6-8 hours a day, 3 days a week

Global Alliances Administrator (1 position available)

The Global Alliances department has established a cooperative partner network of industry-leading companies to help customers optimize their investment in CRM (Customer Relationship Management). Salesforce.com has nearly 1,000 companies participating in the global Partner Program today and intend to double by the end of this year. The focus of this position would be aligned with the salesforce.com Referral Partner Program. This program allows Partners to submit leads through the salesforce.com partner portal. Partners who identify and refer net-new opportunities earn referral fees once the business has closed.

In the role of Global Alliances Administrator you would be responsible for the following tasks:

Converting leads from Referral Partners into opportunities
Assigning opportunities to Account Executives
Processing new partnership enrollments
Identifying new partnership opportunities
Assisting in creating content for partner newsletter
Mass emailing partners
Administrative tasks

Desired Qualities:

Attention to detail
Computer troubleshooting skills
Self-starter
Adaptable
Personable

This position would be approximately 4 hours a day (possibly more) 5 days a week

Sales Operations Administrator (POSIITONS FILLED)

The Sales Operations department is responsible for making sure all the orders from customers are activated, compliant, and the opportunities are correct in the Salesforce.com application.

In the role of Sales Operations Administrator you would be responsible for the following tasks:

Verify that accounts are on the Salesforce.com application
Prepare in getting invoices sent out to customers
Scanning documents into the computer
Manage an excel spreadsheet for various information that needs to be tracked and managed for our team.
Alerting fellow co-workers when they need our archived items need to be transferred to recall.
Administrative tasks

Desired Qualities:

Attention to detail
Self-starter
Strong organizational and follow-through skills
Time-oriented

This position would be approximately 5-10 hours a week.

Quality Engineering Administrator: (POSITION FILLED)

The Quality Engineering group is responsible for the end-to-end validation and deployment of the entire salesforce.com service stack, ensuring it is the most scalable, highest quality, most usable on-demand service in the industry.

In the role of Quality Engineering Administrator you would be responsible for the following tasks:

Coordinate interview schedules and facilitate interview debrief meetings and communicate meeting notes to key members of the organization.
Manage, organize, and update test data about our products using our in-house test management application.
Updating our central information repository with current information
Run metrics and report status on progress for various Quality Engineering projects.
Organize department-wide meetings and bug blitzes
Administrative tasks

Desired Qualities:

Attention to detail
Adaptable self-starter
Competence with Microsoft Office products.
Strong verbal and written communication skills. Ability to communicate courteously with people at all levels and within a diverse environment.
Strong organizational and follow-through skills.
Good technical aptitude.
Pro-active and time oriented.

This position would be approximately 6-8 hours a day, 5 days a week

Interactive Marketing Intern (2 positions available)

Interactive Marketing department is responsible for producing and maintaining Salesforce.com’s global websites. Members of the Interactive team create web content that serves as information resource for both current and potential Salesforce.com customers. Members of Interactive Marketing team work with other departments such as the Alliances group to make sure that web related promotions are successful. This department also operates Successforce.com which is a customer community networking and blogging site.

Roles & Responsibilities:

Conduct a partner website linking audit by reviewing alliance partner websites to ensure that they link to Salesforce.com’s site. Organize and document findings in excel spreadsheets
Review web content in Successforce.com and categorize content
Review salesforce.com related blogs to research special topics
Help with content creation for Alliance partner projects
Administrative duties

Desired qualities:

Web surfing and Google search skills
Excellent attention to detail
Excel spreadsheet skills
Good oral and written communication skills
Good problem solving skills coupled with a great sense of curiosity
Motivated self starter
Strong organizational skills
Team oriented and enthusiastic

This position would be approximately 4-6 hours a day, 5 days a week

Finance Team Intern (POSITION FILLED)

At Salesforce.com, the Finance Team is responsible for Global Accounting, SEC Reporting, and Revenue Recognition.

Finance Intern would be responsible for the following tasks:

File, Copy and Scan Documents
Update Excel Spreadsheets and Word Documents
Research Peer Group SEC Disclosures and Compare with salesforce.com Disclosures
Assist in special projects, research and in audit requests

Desired Skills:

Good written & verbal communication skills
Excellent attention to detail
Basic PC, MS Office and Internet navigational knowledge
Self-starter, independent

The Salesforce.com Foundation

Community Involvement Coordinator (POSITION FILLED)

Every salesforce.com employee is encouraged to donate 1% of their working time to the community-resulting in approximately six paid service days a year (four hours a month). In this way, employees become powerful change agents; they experience the joy and satisfaction of giving, and pass that enthusiasm to others, spreading a culture of caring. The Foundation helps to plan activities and programs to involve employees, and our broader community, in volunteer activities.

Overview:

Assist with Foundation efforts to involve employees in community volunteer activities and track involvement

Roles & Responsibilities:

Assist in logging employee volunteer hours into salesforce.com application
Enter new contacts for nonprofit organizations into application and check that current ones are accurate
Assist with contacting nonprofit volunteer partners and identifying potential activities for internal departments who wish to do "teambuilding" through volunteerism
Assist with communicating these volunteer opportunities to internal departments by assisting with developing a communication template for popular volunteer sites
Identify new, unique and fun volunteer opportunities at sites where we have never volunteered previously and enter these opportunities in the application
Help identify ways we can recognize and thank our best volunteers
Work to make sure that New Hire lists are complete with location field and distribute to regional volunteer managers
Brainstorm on ways to communicate in unique, original ways to our employees about volunteerism
Assist with developing a Foundation Frequently Asked Questions document
Perform other administrative functions as requested

Desired Qualities:

Excellent verbal and written communication skills
Enthusiastic
Attention to detail
Self-starter
Personable

This position would be approximately 4 hours a day, 5 days a week

Wiki Migration Engineer (POSITIONS FILLED)

The Wiki Migration team is responsible for the migration of the current data on WikiForce to Google Sites, focusing on consistency between the sites.

As a Wiki Migration Engineer you would be responsible for

Copying the current department content from Wikiforce to a new Google site
Updating each link to correspond with the new webpage link
Copying pictures found on each web page from Wikiforce to a folder, then uploading the picture from that folder, onto the new Google Site
Following a detailed schedule to ensure the timely roll out of the sites migration
Communicating any blockers immediately to your supervisor

Desired Qualities:

Basic Microsoft Office skills
Attention to detail
Adaptable self-starter
Pro-active and time oriented
Strong organizational and follow-through skills
Strong verbal and written communication skills; ability to communicate courteously with people
Good technical aptitude

This position would be approximately 6-8 hours a day, 5 days a week.

1% Equity