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Salesforce Products Overview

Salesforce.com offers everything you need to grow your organization – at prices that you can afford. Through the Power of Us program, the Foundation offers the first 10 Enterprise Edition licenses at no cost and deep discounts on additional licenses, so you can benefit with access to the innovation, rapid scalability, and rapid deployment of people and apps in the cloud.

Your engagement success toolkit.

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Super-charge your engagement efforts with the world’s #1 CRM application. Sales Cloud helps consolidate your data in one place and is accessible on desktop AND mobile devices. Use the Sales Cloud to manage your constituents, grants and fundraising, campaigns, collaborate across teams, and automate your organizational process. Learn more

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Connect faster with cleaner, fresher data.

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Get contacts and company profiles from the leading data sources, fully integrated with the Sales Cloud. Connect with donors or alumni and engage with them to help exceed your advancement and development goals. Boost your marketing productivity with up-to-date, clean and accurate data. Learn more »

 

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Mobile: connect from anywhere.

Stay connected on the go with the Sales Cloud. Log engagement activities and interactions, respond to constituents, work on cases, or check dashboards no matter where you are. And with Chatter for your mobile device, everything comes to you, making team collaboration easy. Learn more »

 

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Harness the power of a collaborative culture.

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Chatter is your very own internal social network where you can collaborate instantly in context. Updates on all the records, people, files, and other information that you need is pushed to your Chatter feed in real-time so you can work collaboratively including: crowd sourcing ideas and solutions; sharing files, sites, articles, and videos; solving constituent issues more quickly; and working with external stakeholders in private groups. Learn more »

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Client service and constituent support.

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Transform the way you service your clients and support your constituents. From case-management to a call-center or self-service communities, social media and beyond, Service Cloud can help your organization deliver outstanding service. Features include a knowledge base, social communities, live chat, and lots more. Learn more »

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Social media monitoring and engagement.

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Engage constituents everywhere with the leading social marketing application. Marketing Cloud is the suite of choice for organizations who want to listen, engage, gain insight, publish content, optimize social advertising, measure social marketing programs and integrate social data with CRM information. Use social insights to make better business decisions in marketing, engagement, fundraising and service. Create compelling social presences. Build a community of advocates by connecting with customers when and where they are most engaged. Experience how social activity drives results. Learn more »

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Rapidly develop cloud applications for your unique programs and services.

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Build and run innovative custom apps and websites on the leading cloud platform. Platform as a service (PaaS) is a proven model for running applications without the hassle of maintaining the hardware and software infrastructure at your company. Organizations of all sizes have adopted PaaS solutions like Salesforce for the simplicity, scalability and reliability. PaaS applications always have the latest features without constant upgrade pain and Salesforce Platform brings the same trust and speed at the core of all our products to building and deploying apps in the cloud, faster than any on-premise application platform. Learn more »

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Drive performance and motivate your team.

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Welcome to a new way to align your people, motivate your team, and drive performance. Work better, together, with the leading performance management application. Work.com builds a results-driven culture with social goals, real-time feedback, open recognition, and easy coaching. Motivate your team, improve coaching, align around goals, and easily measure performance. Learn more »

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Salesforce.com Success Plans

Salesforce.com support services include different plans so you can select the level of service that’s right for your organization. All of the plans are designed to accelerate user adoption, increase productivity, and maximize your Salesforce ROI. With your acceptance into the Power of Us Program, you will have access to a Standard Success Plan. If you want to upgrade to a Premier Success plan, there is an additional fee. 

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