Imagine a unified view of every interaction clients, supporters, members, funders, volunteers and affiliates have with your department or organization.
Salesforce can help you build lifelong relationships and deliver programs and services in innovative and efficient new ways. With Salesforce, you can accelerate your mission and work smarter with all of the tools you need to drive success in one place – campaign management, real-time analytics, web portals, team collaboration, mobile access, and the ability to build custom applications without having to code.
The rising popularity of social media means there are more ways than ever to connect with the people who matter to your organization. Build relationships with the communities that can help you grow, and find ways to deliver your programs and services in innovative and efficient new ways. Learn more »
Get a complete picture of your donors, volunteers, clients and other constituents in one place — including activity history, giving history, programs and events attended, and any custom information. Gain insight into their activity on social media sites like LinkedIn, Facebook, and Twitter so you always know what your supporters "like", making it easy to build stronger, longer-lasting relationships. Learn more »
Providing excellent client service is something we all strive for, but can be challenging with cumbersome manual processes. Contact center automation, mobile access, workflows, and approvals let you spend less time on administration—and more time providing personalized care. Learn more »
Manage the donation cycle from pledge to payment including individual donations and grants. Standardize your donation processes, easily analyze your pipeline, automate routine tasks, and manage fundraising events. Learn more »
Efficiently recruit, track, and manage volunteers with Salesforce. Recruit volunteers; track volunteer skills, qualifications and trainings; schedule and track volunteer events and shifts; recognize and retain volunteers and generate powerful reports and analytics in real-time. Learn more »
With Salesforce Chatter, you are connected with the expertise of your entire organization, helping you get answers to questions, find the right information, and work smarter. Updates on donations, contacts, and campaigns all come to you in real time feeds. You can also connect with your constituents like Board members, volunteers or donors in private groups to collaborate and share information. Learn more »
Quickly build social and mobile custom apps to manage the programs and services that are unique to your organization so you can spend less time administering your programs and more time delivering them. Learn more »